Which cookies do we use?

Here is a list of all possible cookie and local storage settings we use to make Mopinion function. All settings can be categorized as functional.

Local storage

We use local storage to set a key with the name mopDeploy. This key has as a value an array of objects that are used by our deployment code to trigger forms. It supports the following functionality.

  • Register whether a form has already been shown and/or completed

  • Register whether a visitor is new or returning for the Mopinion deployment code

  • Register the duration on a specific page and the website in general to make time-based triggering possible

  • Register by the client pre-configured interaction with the page

  • Register the chance to be selected to see a form

  • Register interaction with other forms

  • Register the number of pages seen

  • Register the previous page URL

image-20250402-214439.png

 

Cookies

The below cookies are only set when specific functionality is turned on by the client.

Cookie name: MOP_assistant

  • When: Optional

  • Function: When the Mopinion deployment assistant is used. Only set for internal users.

  • For more information on the Mopinion Deployment Assistant seeHow do I use the Deployment Assistant?

  • Domain: customer domain

  • Expiration: session

  • Value: unique Mopinion string

Cookie name: _ga

  • When: Optional

  • Function: Google Analytics integration is toggled for your survey

  • For more information on the Google Analytics integration see How to connect Mopinion to Google Analytics

  • Domain: customer domain

  • Expiration: 1 year

Cookie name: SQsession

  • When: Is used for the Form Metrics.

  • Function: Used to keep track of a user’s session regarding form metrics recordings.

  • For more information on the Form Metrics integration see How do I see how customers interact with the form?

  • Domain: customer domain

  • Expiration: 30 minutes

 

The below cookies are only placed when the form is actually shown and sent:

We, Mopinion, no longer use the below cookies ourselves to manage deployment functionality as this is all handled by the local storage object mopDeploy. However, the cookies can be used by clients for their purposes.

Cookie name: MSopened

  • When: Optional

  • Function: Registration that the form has been opened

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

  • Value: The formkey of the last opened form

Cookie name: MSopened.[form_key]

  • When: Optional

  • Function: Registration that the form has been opened

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • Value: true

Cookie name: MSFeedbackSent

  • When: Optional

  • Function: Registration that feedback was sent

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

  • Value: The formkey of the last submitted form

Cookie name: MSFeedbackSent.[form_key]

  • When: Optional

  • Function: Registration that feedback was sent

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

  • Value: true

Cookie name: MSanswer.[form_key].[Question_id]

  • When: Optional

  • Function: Registration of a specific answer to a specific question

  • For more information on storing answers as cookies see https://mopinion.atlassian.net/wiki/x/AQDiHQ

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

  • Value: true

Our website mopinion.com also uses cookies. For more information on those cookie please Cookie Statement - Mopinion .

We use second-party cookies. It is, therefore, still possible to trigger forms based on cookie conditions, also if your browser blocks third-party cookies.

None of our cookies are used to track your visitors outside your own domain. The passive/proactive/exit based cookies are only used to determine whether a form is allowed to show based on the conditions you set yourself.


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