Which cookies do we use?

Owned by Saskia Clappers (Unlicensed)
Last updated: Jul 11, 2024 by Cyriak Clarke
3 min read

Here is a list of all possible cookies we use with their function, domain, expiration time, and when they are used.

Cookie name: _ga

  • When: Is used for the Form Metrics.

  • Function: Used to keep track of a user’s session regarding form metrics recordings.

  • For more information on the Form Metrics integration see

  • Domain: customer domain

  • Expiration: 30 minutes

 

The below cookies are only placed when the form is actually shown and sent:

  • When: Optional

  • Function: Registration that the form has been opened

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

  • Value: The formkey of the last opened form

  • When: Optional

  • Function: Registration that the form has been opened

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • Value: true

  • When: Optional

  • Function: Registration that feedback was sent

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

  • Value: The formkey of the last submitted form

  • When: Optional

  • Function: Registration that feedback was sent

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

  • Value: true

 

The below cookies are only placed when the Deployment Manager contains conditions for passive, proactive and/or exit forms:

The below cookies have been moved to localStorage

  • When: Optional

  • Function: Visitor belongs to the selected group

  • Domain: customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • When: Optional

  • Function: Visitor belongs to the selected group and button is shown

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • When: Optional

  • Function: Chance the visitor gets to see the form

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • When: Optional

  • Function: The visitor is selected and gets to see the form

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • When: Optional

  • Function: Chance the visitor gets to see the form

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • When: Optional

  • Function: The visitor is selected and gets to see the form

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • When: Optional

  • Function: Form will be activated when the visitor returns

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

  • When: Optional

  • Function: Form has to be shown to the visitor coming from a specified URL.

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days. 

Cookie name: page_count.[deployment_rule_id]

  • When: Optional

  • Function: Form has to be shown to the visitor after X number of pages

  • Domain: Customer domain

  • Expiration: As a Mopinion customer you can set the expiration date manually. The default value is expiration after 30 days.

 

We use second-party cookies. It is, therefore, still possible to trigger forms based on cookie conditions, also if your browser blocks third-party cookies.

None of our cookies are used to track your visitors outside your own domain. The passive/proactive/exit based cookies are only used to determine whether a form is allowed to show based on the conditions you set yourself.