How do I search in my feedback results?

Searching for a specific feedback item? Follow these steps:

Step 1: Feedback inbox

Go to 'Reporting' on the left of the page and click on 'Feedback inbox'.

There are different ways to search your feedback results. The easiest way is by using the magnifying glass on the right side of the page. Click on the text box and fill in what you're searching for.

Step 3: Filters

There are six types of filters used in the survey results:

  1. Sent email replies
    This filter shows or hides all items for which you have answered or forwarded it by email. 

  2. Open comment
    This filter shows or hides all items that have open comments.

  3. Operating system (for example to see the feedback coming from Windows computers)

  4. Browser (for example to see the feedback coming from Internet Explorer or Chrome)

  5. Tags
    Through this filter, all items with or without a tag can be displayed. Items with specific tags are also displayed. If there aren't any tags, this section will only show No/All tags, as shown in the image below.

  6. Actions
    This filter shows or hides all items for which an action has been created using the action module.