What conditions to trigger a form are available?

Mopinion offers a wide variety of conditions that can be used to trigger a feedback form.

Show only to a percentage of users

By adjusting the percentage of users you can set what percentage of your page visitors will see the feedback form. By default, when the toggle is disabled, this condition is applied to all page visitors.

Show based on URL conditions

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Show to users coming from a specific page

Show form after a specific time on a page

Show on a specific date

Show on a specific time

Show only to visitors using a certain device

Show form after a specific time on the entire website

Show to users after visiting a specific amount of pages

Show form after the user scrolls to a certain position

Show based on the users cookies

With this condition, you can use the presence or absence of cookies and/or cookie values to show a form.

The condition has five operators.

The trigger has the possibility to combine multiple conditions with AND and/or OR statements.

Example

We will use an example to explain how the operators and statements can be used. Suppose your website places a cookie with the name color, which can have the values red, white, blue, or light blue. Also, a cookie with the name figure which can have the values circle, or square can be placed.

exists

Use this operator if you want to show a form when a specific cookie is present regardless of its value. E.g. if the cookie color is placed in the visitor’s browser, set the condition to color exists to trigger the form. The condition does not require a value.

In our example, the condition will evaluate to true if the cookie color is present.

does not exists

Use this operator if you want to show a form when a specific cookie is not present regardless of its value. E.g. if the cookie color is not present in the visitor’s browser, set the condition to color does not exist to trigger the form. The condition does not require a value.

In our example, the condition will evaluate to true if the cookie color is not present.

contains

Use this operator if you want to show a form when a specific cookie has a value that contains a string. E.g. if the value of the cookie color in the visitor’s browser has a value that contains the string blue, set the condition to color contains blue to trigger the form.

In our example, the condition will evaluate to true if the value of the cookie color is blue or light blue.

matches exactly

Use this operator if you want to show a form when a specific cookie has a specific value. E.g. if the value of the cookie color in the visitor’s browser has the value red, set the condition to color matches exactly red to trigger the form.

In our example, the condition will evaluate to true if the value of the cookie color is red.

does not contain

Use this operator if you want to prevent a form from showing when a specific cookie has a value that contains a string. E.g. if the value of the cookie color in the visitor’s browser has a value that contains the string light, set the condition to color does not contain light to prevent the form from triggering when the value is light blue.