Looking to add tags to your feedback results? Here's how:
Step 1: Feedback inbox
Click on 'Reporting' at the top of the page and go to 'Feedback inbox'.
Step 2: Categorize
You will see an overview of your feedback results. Make sure you've selected the correct date if you want to categorize specific feedback results by using the 'Date selection' or other filters. Don't know how to use this? Please read through this article. Now mark the box to the left of your feedback result.
Step 3: Select result
Once you've selected your results, click on the tag icon, on the same line as the selected checkbox. This button enables you to add a tag to the selected feedback result(s).
Step 4: Add tags
Fill in your tag and click on 'Add tags'.
Your tag has now been successfully added to your feedback result!
Step 5: Tag filter
After confirming that your tag has been added to your feedback results, you can also do a double check by using the 'Tag' filter.
If you've used the 'Tag' filter and selected the tag you just made, you will only see the feedback results that are categorized with this tag.
Last but not least: Your tags are also available in your Excel exports!