Do you want to build a feedback form using a template? We've got you covered... Mopinion offers a wide range of predefined feedback form templates including various feedback metrics such as NPS, Customer Effort and Csat. 

How to start?

Step 1: Feedback forms

From the main menu on the left of the page, go to Data Collection > Feedback Forms.

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Step 2: New form

Select an existing feedback form template to get started. To do this, click on ‘New form’.

Step 3: Select template

You will then be redirected to a screen where you can select your feedback form template. Here you can select the form template that suits your needs. 

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Step 4: Edit template

By selecting your desired template, you will see a preview. It is also possible to edit the questions in the form template, or to add extra questions, by clicking on ‘Edit template in detail’.

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Step 5: Save

Once you've selected your template and edited it how you want it to be, you can create your form by clicking ‘Save’ in the top right corner.

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For more useful tips about collecting feedback read this article to get inspired.

Video

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Walkthrough:

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