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The Net Promoter Score is calculated by subtracting the percentage of detractors from the percentage of promoters. For example, if 60% of respondents are promoters, 15% are detractors, and 25% are passives, your NPS would be 60-15=45.
In the form builder, you have the below settings to customize your NPS element.
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Below is an example of a line chart depicting the NPS over time.
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