If your company works with strict privacy regulations, it might be a company policy to anonymize certain customer data in the results of your surveys. This article will explain how you can do this. Before you continue reading, please be aware that anonymized data cannot be recovered. If you need to use the data for certain actions, please make sure you do that first.
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If anonymisation is turned on it will automatically anonimise all contact details data fields (name, email & telephone) in all the feedback forms in that report. If you only want to apply the anonimisation to one form we would advise to build this feedback form in a separate report. |
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Step 1: Reports
On the left-hand side of the page, go to ‘Settings’ > ‘Reports’.
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Do note, if this was your first time anonymizing data, it could take a while till the anonymization is incorporated.
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| theme | {"label":"solarized_dark","value":"solarized_dark"} |
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