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Go to 'Reporting' on the left of the page and click on 'Feedback inbox'.
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On the right side, you find all the filter options.
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Step 2: Search and filter options
There are different ways to search and filter your feedback results. Below are all the different options explained. All search and filter options can be combined.
A. Search
The easiest way is by using the magnifying glass on the right side of the page. Click on the text box and fill in what you 're are searching for.
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Step 3: Filters
There are six types of filters used in the survey results:
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Sent email replies
This filter shows or hides all items for which you have answered or forwarded it by email.
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Open comment
This filter shows or hides all items that have open comments.
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Operating system (for example to see the feedback coming from Windows computers)
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Browser (for example to see the feedback coming from Internet Explorer or Chrome)
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B. Feedback source
Here you can select whether the feedback of all forms or of a specific form should be shown in the feedback inbox.
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C. Custom views
After you created a custom filter, you can apply this filter in the custom views. If you select the a particular view the button will turn to blue.
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D. Tags
Through this filter, all items with or without a tag can be displayed. Items with specific tags are also displayed.
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Info |
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If there aren't any tags, this section will only show the buttons No |
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tags and All tags. |
E. Open comment
This filter shows or hides all items that have open comments.
F. Device
This filter shows or hides all items that are given on Desktop
, Tablet
and/or Mobile
.
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G. Browser
(for example to see the feedback coming from Internet Explorer or Chrome)
H. Operating system
(for example to see the feedback coming from Windows computers)
I. Sent email replies
This filter shows or hides all items for which you have answered or forwarded by email.
J. Actions
This filter shows or hides all items for which an action has been created using the action module.
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