How do I sort my feedback results by date?

The feedback items in the feedback inbox can be sorted by date (or customer name) using the 'Sort' button. Please follow these steps to apply this:

Step 1: Feedback inbox

Go to 'Reporting' on the left of the page and click on 'Feedback inbox'.

Step 2: Sort

On the right side of the page, next to the filter icon, you will see the option, 'Sort'. Click on this button and it will show you two options: sort by 'Customer name' or sort by 'Date'.

Step 3: Select the sorting option

Click on the option you want and your feedback results will be sorted automatically.