Step 1: Email alerts
Click on 'Settings' on the left-hand side of the page and go to 'Email alerts'
Step 2: New alert
Click on the ‘+ New alert’ button to add alerts.
Step 3: Edit alert
You will see a form to edit your alerts. Here you can add an alert name, select the feedback form, select the data field and also select the condition and the target.
Step 4: Customer details
If you do not want customer details to be visible in the email just leave 'Add customer details to email' unchecked. However, if you do want the customer details to be visible, check the box 'Add customer details to email'.