It's possible to add notes to your feedback results. This can be useful in terms of communicating with your team members. It can also serve as memory support.
Step 1: Feedback inbox
Click on 'Reporting' at the sidebar and go to 'Feedback inbox'.
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Step 2: Feedback item
Go to the feedback item you want to add a note to and make sure your date selection and report is correct (to prevent you from searching for a specific feedback result under the wrong date selection or report) and then click on the feedback result.
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Step 3: Notes
Once you have the feedback item open, you will see a few options you can choose from concerning feedback actions. The one we are interested in, 'Notes', allows you to add a note to the feedback item.
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It is possible to set a reminder for a note that needs a follow-up. This can be done by pressing the ellipsis to open the menu and clicking on ‘Remind me'. Here you can set a date and a time. An email will be sent to you on the chosen date.
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Video Walkthrough
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