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Info

Note that you must use a form of type email to add a feedback widget to your email.

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Step 2: Add elements

Elements that can be used in an email are NPS, Thumbs, CES, GCR and Categories. You can find these elements in the form builder in the ‘Build’ step of the form creation process, under the ‘Add’ section.

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In the ‘Design’ tab > ‘Widget’, select the blue ‘Get HTML’ button to see the HTML of the snippet. You can now copy and paste it into your email template with a third party programme.

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Step 4: Public landings page

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