Smart recaps

What are Smart Recaps?

Mopinion distills topics from the open comments that are (often) mentioned by respondents. Sentimental context is provided. Open comments can be qualified as negative, neutral, or positive.

What do I see?

Overview page

• A. The overall recap.

• B. Different topics with context.

• C. Sentiment categorisation of the feedback items used for the Smart Recap.

• D. Dropdown to select a form.

• E. Dropdown to select a language.

• F. Date picker.

• G. The actual date range that is used for the recap.

Open

Quick panel

It shows the items with a sentiment score.

Open

How does it work