Building Feedback Forms
Mopinion provides 2 different form types that can be used for web, email, and app feedback. When you start building a feedback form you have the choice between a standard form or a conversational form. Both form types offer specific features and functionality.
Where to find the forms?
Step 1.
To get started, navigate to the feedback forms collections page. In the sidebar select the Data collection and choose Feedback forms. This will take you to the form overview page. Here you can select a button to create a new form.
Step 2.
Based on the number of forms you already created you will see one of the below buttons. Select it to create a new form.
Step 3.
You will now have to pick where you want to collect feedback.
If you select an In-app form, you will also have to choose if you want a native or webview form. In the interface there is a short explanation on the main differences between these two types of form. If you are still unsure of what is best for you, we recommend that you contact your success manager.
Step 4.
You will also have the choice bwteen a Standard form or Conversational form.
Please select the form type below you require additional information about.
Be aware that once you selected a type you cannot switch between the types for that form. You need to create a new form if you want to apply the other form type.