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A/B Testing Mopinion Surveys

A/B Testing Mopinion Surveys

If you are looking for a way to test two different surveys to see which one gets more responses. this guide is for you. In this article, we will explain how to set up the deployment so only one out of two possible surveys will be shown to a visitor.

Showing one out of two surveys

The following example will only work for modal or slide-in surveys, it will not work for embedded surveys.

  • Add both surveys to your deployment

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  • In this example we will use a proactive trigger.

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  • Set the first survey to show to 50% of users

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  • The second survey should show to 100% of the users, this is the default value so it is not necessary to explicitly set this.

  • The second survey should only show when the first survey was not shown to the user already, for this we use the Show based on interaction with feedback forms as a trigger. We only want to show the second survey if the first form has not been shown.

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  • To prevent both surveys from triggering simultaneously we have to set a small delay for the second survey. Toggle on Show form after a specific time on a page and set the time-out to 1 second or more.

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The final deployment settings for these two surveys should look like this:

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Make sure that the refresh condition setting in the deployment is not set to 0 days

 

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