Within your feedback results, you can also assign actions to team members. The action is then linked to a particular feedback result.
To assign an action from a feedback detail page, please follow these steps:
Go to 'Reporting' on the left-hand side of the page and click on 'Feedback inbox'.
You will see a list of your feedback results. Click on a specific feedback result and a detail page will open. Click on the ‘Add action’ icon (a box with a check sign) to assign an action.
Now you can describe your action by adding a name and a description. Fill in a description to let your team member know what kind of action needs to be carried out with this feedback result. And of course, don't forget to select a user to assign your action to.
The assigned user will receive an email notification with the action details.
If your new action is ready, just click on the blue 'Add action' button to add your action to your feedback result.
You can always check your action and view the details by clicking on the action itself.