First, it's important that you know how and where to log in. If you don't know how to do this yet, please click on this article.

Step 1: Forgot password

Click the Forgot password? link.

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Step 2: Reset password

Type in your email address and hit the Reset password button.

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Step 3: Email inbox

The following screen appears. If the email address you provided is valid then new login instructions have been sent to that email address.

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If you have reset your password but did not receive a reset email, please check:

Once you've received the email, click on the given link.

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Step 4: New password

Your browser will open a new page. Here you can enter and confirm your new password in the input fields and hit the Reset password button.

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The browser will reload and you will see this screen if your password has been reset successfully:

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You will also receive the following email to confirm that the password change was successful.

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You can now log in using your new credentials.


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