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Step 1: Create a new rule

In Adobe Analytics, create a new rule followed by your naming convention.

Step 2: Create a new event

Step 2a.

Create a new event which points to the corresponding Mopinion event.

Step 2b.

Choose Core > Custom Event and set the event type to ‘any element’.

Knowledge base > How do I connect my feedback form to Adobe Analytics? > image-20201113-122531.png

If you use multiple event types, they will be added as an ‘or’ connection:

Knowledge base > How do I connect my feedback form to Adobe Analytics? > image-20201113-122548.png

Step 3: Add conditions

Add conditions if you have multiple feedback-forms on the same page.

Step 4: Variables

Configure the Set Variables component from Adobe Analytics. Access the event details by setting the label to %event.detail.event% :

Knowledge base > How do I connect my feedback form to Adobe Analytics? > image-20201113-122617.png

Step 5: Send Beacon

Configure the Send Beacon component from Adobe Analytics. Send data as s.tl (event request):

Knowledge base > How do I connect my feedback form to Adobe Analytics? > image-20201113-122638.png

Step 6

The whole configuration will look as follows:

Knowledge base > How do I connect my feedback form to Adobe Analytics? > image-20201113-122651.png

Step 7: Trigger the events

Go to your feedback form and trigger the specific events. If everything is set up correctly, you will see the event calls triggered in your network console:

Knowledge base > How do I connect my feedback form to Adobe Analytics? > image-20201113-122706.png