Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.

Do you want to build a feedback form using a template? We've got you covered... Mopinion offers a wide range of predefined feedback form templates including various feedback metrics such as NPS, Customer Effort and Csat. 

How to start?

Step 1: Feedback forms

From the main menu on the left of the page, go to Data Collection > Feedback Forms.


Step 2: New form

Select an existing feedback form template to get started. To do this, click on ‘New form’.

Step 3: Select template

You will then be redirected to a screen where you can select your feedback form template. Here you can select the form template that suits your needs. 


Step 4: Edit template

By selecting your desired template, you will see a preview. It is also possible to edit the questions in the form template, or to add extra questions, by clicking on ‘Edit template in detail’.


Step 5: Save

Once you've selected your template and edited it how you want it to be, you can create your form by clicking ‘Save’ in the top right corner.