Do you want to build a feedback form using a template? We've got you covered... Mopinion offers a wide range of predefined feedback form templates including various feedback metrics such as NPS, Customer Effort and Csat.
How to start?
Step 1: Feedback forms
From the main menu on the left of the page, go to Data Collection > Feedback Forms.
Step 2: New form
Select an existing feedback form template to get started. To do this, click on ‘New form’.
Step 3: Select template
You will then be redirected to a screen where you can select your feedback form template. Here you can select the form template that suits your needs.
Step 4: Edit template
By selecting your desired template, you will see a preview. It is also possible to edit the questions in the form template, or to add extra questions, by clicking on ‘Edit template in detail’.
Step 5: Save
Once you've selected your template and edited it how you want it to be, you can create your form by clicking ‘Save’ in the top right corner.