To upload the feedback data with our drag and drop interface please follow these steps:
Step 1: Datasets
Go to 'Data Collection' on the left of the page and click on 'Datasets'.
Step 2: New dataset
If you haven't imported any data yet, you will see an almost empty page with an option to add a 'New dataset'. Click on this button to drag and drop data files to into your dataset.
Step 3: Add file
Once you have done this you will see the page below. Click on the blue text 'click to browse' to browse through your files and select the document you want. Or directly drop your file into the import panel.
Step 4: Upload
If you've selected and added a CSV or XLS document, you can upload the file by clicking the 'Upload' button.
Step 5: Create dataset
Now you can set up your data set by giving the data set a name and by checking if all columns from your file are matched up with the correct data type (open comments, score, category, etc).
Now your document is uploaded by the Mopinion Data-loader. And you will see that your document is added to your 'datasets'. Your feedback will be directly available on our platform.
Please note: if it is a really large file with hundreds of records it might take a few minutes.