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Select the correct application you want to connect to or use the JSON hook option to send a raw JSON object.
The JSON hook option can be used to create a connection to connect other applications that are not listed below. As most applications have specific format requirements for incoming data the use of a service like Zapier might be required in that case.
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Endpoints can be obtained from the third-party applications you wish to send the feedback to. For instructions on how to retrieve an endpoint for a specific application please follow these links:
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Set up a webhook endpoint for Basecamp
Set up a webhook endpoint for Microsoft Teams
How do I integrate Mopinion feedback results in Salesforce using the web to case?
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Select for which form you want the webhook to send the feedback for by clicking on the dropdown Select a data source. There are 2 options:
All data: the webhook will be triggered for all feedback received in the report.
A specific form.
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If a specific form is selected you can further specify what data should be sent:
Send all data inside the feedback item.
Send all data inside the feedback item with aliases.
Send only specific data fields
1. Send all data inside the feedback item.
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There are 2 options for the webhook to be triggered:
For all new feedback items
When an item contains specific values
1. For all new feedback items
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The data field names are not the same as the questions. If you like to include the literal question in de payload you should put the question in the alias field. |
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If your form consists of multiple pages the webhook can be fired multiple times if the is fired 1,5 minutes after the first feedback is received. If a respondent takes a substantial amount of time to complete the form still only one webhook is fired. The webhook can only contain the feedback details that are received up till that time. |
Video walkthrough
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Manually push feedback
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