We do not have an integration to record the sessionCam replay link directly, but by using the following script it is possible to make this data available for our surveys to pick up. This article will explain how to get the data added and how to add it to the feedback that your customers leave.
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// Global object to keep track of sessionCam data
var mopSessionCam = {};
mopSessionCam.sessionId = '';
mopSessionCam.sessionCamReplayLink = '';
// event to update website data elements if survey is already loaded
const updateWebsiteData = new CustomEvent('mopinion_data');
// Use SC recorder data if already loaded
if (window.sessionCamRecorder && window.sessionCamRecorder.sessionId()) {
mopSessionCam.sessionId = window.sessionCamRecorder.sessionId();
mopSessionCam.sessionCamReplayLink = `https://console.sessioncam.com/Console/Recordings/PlaybackSession?sessionId=${window.sessionCamRecorder.sessionId()}`;
document.dispatchEvent(updateWebsiteData);
}
scsessionstarted = function(sc) {
// update keys on global object when sessionId becomes available after initialization of this script
mopSessionCam.sessionId = sc.sessionId;
mopSessionCam.sessionCamReplayLink = `https://console.sessioncam.com/Console/Recordings/PlaybackSession?sessionId=${sc.sessionId}`;
document.dispatchEvent(updateWebsiteData);
};
if(!window.sessioncamConfiguration) {
window.sessioncamConfiguration = new Object();
}
sessioncamConfiguration.notifications = [{
event: 'session/started',
listener: scsessionstarted
}]; |
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