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However, if we make changes to the CSS or JavaScript files your browser will not be updated instantly. To make sure your browser has the latest version of the files you can remove the files from your cache and session storage. When these changes have been made the page can be reloaded and the latest version of the survey will be downloaded.
Step 1: Check if you can see the deployment code
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Open the ‘Elements’ tab, and use ctrl f to search for ‘pastease’. This should give you two results. See the picture below, note, you should have a personal code at the spot of ‘IDNUMBER’:
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Step 2: Clearing your cache, cookies, session storage and local storage
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If you use a proactive or exit form, a cookie will be placed to make sure the form will not load again within the refresh period. You can find this period in on your Mopinion software page, under ‘Data collection’ > ‘Deployments’. Next, click on the pencil icon of the deployment you wish to edit.
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On the right-hand side, drag the form you want to edit to the center centre and click on this form. Under ‘Targeting’, you will see the ‘Refresh condition’:
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