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You can also decide to hide your questions when the feedback form loads. If you've selected the ‘Start hidden' button, an icon with an eye and 'Starts hidden’ will appear below your question element. (Don't forget to show the question based on question routing, for example, when a user selects a low score in a previous question. See step 10.)

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Step 9: Tooltip

The tooltip Tooltip is an additional option available that allows you to give your respondent a tip or an explanation to a question when the feedback form loads on the website. Just fill in your text and your question will be marked with a 'question mark' icon.

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To implement the feedback form on your own website we recommend that you read the article on deployment and the articles on placing tags. Tags can be placed with Google Tag Manager or  or by implementing the Mopinion script.

To find out how form logics work to skip questions, please read this article.

Info

Tip: When you're finished creating your feedback form and have saved it, you can view a preview of the form by clicking on the blue 'eyeball' icon at the top right of the page.

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Video walkthrough:

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